PBE: Zero Tolerance For Toxicity
League of Legends PBE is a place to test new items, champions and mechanics. It currently is undergoing changes to stop players that tend to have an aggressive attitude or rude behavior. Riot is about to implement a new system to reduce those kind of players. However, they will not just create a “PBE Tribunal” and stop there.
According to an announcement by Lead Designer of Social Systems, Jeffrey ‘Lyte‘ Lin, Riot is currently working on improving the environment of the PBE.
After seeing the players behavior getting better after implementing systems like the Tribunal and LeaverBuster, they are now willed to take it a bit further, and try a new approach. They are going to create a new system for reducing the amount of toxic players, and they are going to start with the players on the PBE.
PBE and the players within
Being the place where you can test new champions, items and mechanics, the PBE is a very valuable source of information for Riot due to the feedback given by the players. However, there are players, much like on the normal servers, who are toxic and create a bad environment for others. That’s what they’re going to try and fix but they need the help of the community to do so.
As an example, we have implemented a system on PBE that will automatically detect toxic behaviors and ban the players the same day-this system will go live today and will immediately punish 167 players with a 7 day ban. Depending on the consistency and severity of the toxic behaviors, this system will hand out bans that range in severity from a 7 day ban to a permanent ban from the PBE environment.[...]
A solution for wrong judgements
From time to time the current Tribunal has seen players who have been misjudged (like people being reported or banned without a reason, or people let free despite being severely toxic). Lin answered the question as whether or not the system will instantly ban wrong players. In the answer he states that as time goes on, the system they will implement is gonna increase in aggressiveness, but they will personally review the data for the bans, until they finally feel the system is accurate enough to run by itself.
One of the “wrong players” might happen to be a person who, during a game, experienced a BugSplat error, or something alike, and ended up leaving the game. With PBE being the beta server it is such things happening once in a while. Lin talked about that in a comment further in the thread, stating that the LeaverBuster might get some adjustments, as to such that it will take the BugSplat errors into consideration as well.
With a new system on the way, hopefully achieving better success than the Tribunal, Riot hopes to bring more joy to the players on PBE. And if the system is proven to be successful, we might get to try it out on the live servers as well.
Sources: Official Announcement